Customer case: Jacobs Douwe Egberts Professional – Worldwide ‘Single point of truth’ for all parts information, reduction of order errors and customer questions
Customer case: Jacobs Douwe Egberts Professional Worldwide ‘Single point of truth’ for all parts information, reduction of order errors and customer questions Jacobs Douwe Egberts(JDE) is the world’s leading pure-play coffee company, headquartered in The Netherlands. A team of more than 12.000 coffee champions unite to deliver brands in more than 80 countries around the […]
Customer case: Royal Reesink – Increased customer satisfaction and reduction in the number of incorrectly ordered spare parts
Customer case: Royal Reesink Increased customer satisfaction and reduction in the number of incorrectly ordered spare parts Royal Reesink is market leader as an international distributor and service provider in the field of high quality machinery, parts and services for landscape maintenance, internal transport, warehouse design, civil engineering and the agricultural sector. Hendrik Reesink started his one-man business in […]
Customer case: Reesink Construction Equipment – Find parts for large machines in a customer-friendly way
Customer case: Reesink Construction Equipment Find parts for large machines in a customer-friendly way With several locations in the Benelux, Reesink Construction Equipment offers a complete range of earthmoving equipment and related products for earthmoving, civil- and hydraulic engineering. Reesink Construction Equipment stands out in the market by providing a high level of service. Large A-brands such […]
Customer case: Gröninger Cleaning Systems – Language barrier and time zones are no longer an issue and the customer always gets the right part
Customer case: Gröninger Cleaning Systems Language barrier and time zones are no longer an issue and the customer always gets the right part Gröninger Cleaning Systems is a global supplier, designer and manufacturer of cleaning systems and equipment. The company has been supplying complete systems since 1947, from turnkey units to complex turn-key solutions. Each installation […]
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Psychology insights for Spare Parts Webshops and Service Portals
Psychology insights for Spare Parts Webshops and Service Portals Top 5 conversion killers or boosters Larger companies have teams of psychologists who use knowledge about our brain and behaviour to influence choices on a website, keep customers on ‘the automatic pilot’ in the order process and maximize conversion in a webshop. As we operate in […]
Customer case: Waterkracht – significant efficiency gain in parts ordering process by using exploded views
Customer case: Waterkracht Significant efficiency gain in parts ordering process by using exploded views Waterkracht designs, manufactures and supplies effective cleaning solutions. They offer a suitable cleaning machine or high-pressure cleaner for every situation that can clean quickly, thoroughly and on a large scale. Challenge In addition to its products and associated parts, Waterkracht supplies […]
Spare parts online sales? Losing money or still going strong?
Spare parts online sales? Losing money or still going strong? Covid has left much of us wondering how to continue business and/or reinvent ourselves. It is –let’s face it– no longer business as usual. As anxiety grows, so do mental and financial worries. Your clients are in doubt, orders might be cancelled and your spare […]
Plugins & Add-ons: Add visual parts navigation to your website within 1 day
Plugins & Add-ons: Add visual parts navigation to your website within 1 day The spareparts.live plugins and add-ons simplify the direct implementation of our solution in your eCommerce Webshop or Service Portal. Up and running within 1 day! This avoids dependence on your web designers or website developers. By simply adding it, you get direct […]
Speedtest: From parts catalog to visual navigation in 2 minutes
Speedtest: From parts catalog to visual navigation in your Webshop Show me the Speedtest This video shows how easy it is to convert a spare parts catolog into visual navigation for your Webshop, giving your customers the easiest and surest route to the parts they need. Everyone owning or involved with running a spare parts Webshop […]
