Terms of Use

Below, you find important legal terms that apply to anyone who visits our website or uses our Services. They are necessary to protect both of us, and to make our Services possible for everyone. The use of spareparts.live and Services is subject to these Terms of Use (“Terms”). By using any of our Services, you agree to be bound by and use spareparts.live in compliance with these Terms of Use.

OUR PURPOSE

spareparts.live enables the creation and delivery of visual navigation, using images and drawings, for websites. Our solution helps you to provide better service to your customers or service organization by improving selection and ordering processes.

LEGAL AGREEMENT

These Terms constitute a binding and enforceable legal contract between spareparts.live (“spareparts.live” or “We”) and you (“User” or “you”) in relation to the use of any spareparts.live’ Services – so please read them carefully.

Subject to these Terms, We grant to you a limited, non-exclusive, and non-transferable license to use our Services for your own use and not for resale or further distribution. Your right to use spareparts.live is limited by all terms and conditions set forth in these Terms. Except for your pre-existing rights and this license granted to you, spareparts.live and its licensors retain all right, title, and interest in and to our Services. Except as otherwise explicitly provided in these Terms or as may be expressly permitted by applicable law, you will not authorize any third party to modify, reproduce, translate, decompile, disassemble, reverse engineer or create derivative works of spareparts.live. You are not authorized to rent, lease or sublicense access to any of our Services; or circumvent or disable any security or technological features or measures of our Services.

By using our Services, you acknowledge that you have read our Privacy Policy available at https://spareparts.live/privacy.html (“Privacy Policy”). By visiting our website or using our Services, you are entering into a legal agreement with us, consisting of these Terms of Use. By using our Services, you signify your consent to these Terms, and you acknowledge that you have read our Privacy Policy. You may not use our services if you do not consent to all our terms.

USER ACCOUNT

To access and use certain sections and features of our Services, you must create an account at https://my.spareparts.live (“User Account”).

All actions taken in your account and all activities occurring will be deemed to be on your behalf and in your name and are your responsibility. We strongly encourage you to keep the login credentials of your User Account confidential and allow such access only to people you trust. The account information you provide us must be your own (or your company’s), and be accurate and complete, as We may use it to identify the actual owner of the User Account submitted to us.
In case a User Account is disputed, We reserve the right to determine the ownership of such User Account based on our reasonable judgment.

ACCESS TO THE SERVICES

We do not provide the equipment to access our Services. You are held responsible for all fees charged by third parties related to your access and use of our Services (e. g. charges by Internet service providers).

We reserve the right to modify or discontinue, temporarily or permanently, all or any portion of our services without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of all or any portion of our Services.
We also reserves the right, in our sole discretion, to reject, refuse service, or delete any User data, and to restrict, suspend, or terminate your access to our services at any time, for any reason, without prior notice, and without liability.

ACCESSIBILITY

spareparts.live provides an uptime guarantee of 99.5% per month for access to your data through our Cloud application. We therefore guarantee that you will never be down for more than 3.6 hours per month. If our cloud service is unavailable for a longer period of time, you are entitled to compensation. The compensation can be requested via Support and will be deducted from the next invoice. You can calculate the amount of the compensation using the following formula:
– (Monthly subscription price / number of hours per month) x (downtime hours – 3.6) x 100
The maximum reimbursement is the monthly price of your monthly Subscription amount.

RESTRICTIONS

You shall use our Services only in compliance with all applicable laws, including any applicable data protection and privacy laws, and the terms of this Agreement. You shall not permit or authorize any third party to: (i) copy, rent, sell, lease, sublicense, distribute, assign, or otherwise transfer or encumber rights to our Services, use our Services for the benefit of any third party, or make our Services available to anyone other than its Users; (ii) use our Services to send spam or otherwise duplicative or unsolicited messages in violation of applicable laws, or to process, send or store Sensitive Information, infringing or unlawful material, viruses, worms, time bombs, Trojan horses or other harmful or malicious code, files, scripts, agents or programs; (iii) circumvent or disable any digital rights management, usage rules, or other security features of the Services, or otherwise attempt to gain unauthorized access to, or disrupt the integrity or performance of, the Services or the data contained therein; (iv) modify, copy, translate, enhance, decompile, disassemble, reverse engineer or create derivative works based on our Services, or any portion thereof; (v) access or use our Services for the purpose of building a competitive product or service or copying its features or user interface; (vi) remove, alter, or obscure any copyright, trademark or other proprietary notices appearing in or on the Services; or (vii) use our Services in a manner that overburdens, or that threatens the integrity, performance, or availability of the Services.

“Sensitive Information” shall mean (a) information under regulatory or contractual handling requirements (e.g., Payment Card Industry Data Security Standards), including, but without limitation, financial account numbers, debit or credit card information, magnetic stripe data, or card verification values; (b) government issued personal identifiers, including, but without limitation, passport numbers, or other state issued identification numbers; (c) bio-metric identifiers, including without limitation, genetic data or health data; (d) personally identifiable information collected from children under the age of 13 or from online services directed toward children; (e) real time geo-location data which can track or identify an individual’s precise movements; (f) passwords, authentication/authorization credentials, business secrets deemed highly confidential (e.g., highly-confidential business strategies and communications, sensitive attorney-client privileged and confidential communications); export-controlled information for which you have not obtained all required export licenses or government approvals; or (g) other information the unauthorized disclosure of which could cause material, severe, or catastrophic harm or impact to any data subjects or third parties.

PAYMENT TERMS

Subscription Plans are invoiced in advance of their respective terms and automatically renew at the end of their respective terms for an equivalent term, or as otherwise stated, unless you choose not to renew such plan by writing to spareparts.live terminates the Agreement. You must provide current, complete, and accurate billing information, and agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In certain instances, the issuer may charge a foreign transaction fee or related charges, which you shall be responsible to pay.

Fees do not include any local, state, federal or foreign taxes, levies, duties, or similar governmental assessments of any nature, including value-added, use or withholding taxes (collectively “Taxes”). You are responsible for payment of all Taxes associated with its purchases hereunder, and any related penalties and interest. If your payment fails, and after We have reached out to you, we reserve the right to suspend or terminate access to the Application Services and delete the User Content.

PRIVACY

spareparts.live are designed to create, store, display and use images and drawings with links and other information, providing a customer portal to our users, containing user’s data. We may also use data in an aggregated form for our own purposes.

Our Services transfer data to servers that store User data in the EU. We only share User information with others under special circumstances as follows:

• To comply with laws or to respond to lawful requests and legal process (provided that We will endeavour to notify you if We received a lawful request for your information).
• To protect the rights and property of spareparts.live, customers, and others including to enforce our agreements, policies, and terms of use.
• In an emergency, including to protect the personal safety of any person; And for the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).

We may also collect registration and other information about you and your customers when you or your customers access your data. We take all commercially reasonable steps to safeguard your data.

You agree to provide appropriate notices to your Visitors about – and if required by applicable laws obtain appropriate consent from Visitors for – your information collection and use practices relating to your use of our Services and your use of cookies for tracking purposes. Appropriate notices may include a notice in the form of a privacy policy posted on your site.

TERMINATION

You may elect not to renew your subscription by requesting spareparts.live to deactivate or delete your User Account at least 30 days prior to the start of a renewal subscription term. Your obligation to pay charges and fees accrued up to the date of termination shall survive any termination of this Agreement.

For free and trial based subscriptions, we may terminate your User Account with or without cause at any time. In that case we shall notify you via email to your registered email account.
We may also immediately terminate this Agreement if you: (i) terminate your business activities or become insolvent; (ii) admit in writing to the inability to pay your debts as they mature; (iii) make an assignment for the benefit of creditors; (iv) become subject to direct control of a trustee, receiver or similar authority; or (v) do not pay the fees when due in accordance with your Subscription Plan. We may – in our sole discretion – decide to stop providing Free Subscriptions at any time and without cause or notification without any obligation to provide attribution or compensation to users of this Free Subscription.

THIRD-PARTY SERVICES

The Application Services or Documentation may display, contain links to, or connect with third-party products, services, and websites (collectively, “Third-Party Services”). Any statements, services, offers, or other information that constitutes part of the Third-Party Services made available by other users or other third parties on the Application Services, spareparts.live Sites, or which are accessible through or may be located using the Application Services are those of the respective authors or producers and not of spareparts.live or its stockholders, directors, officers, employees, agents, or representatives. We do not control Third-Party Services and do not guarantee the accuracy, integrity, or quality of such Third-Party Services. Third-Party Services are governed solely by the terms and conditions of those Third-Party Services and spareparts.live is not responsible for the performance of and does not endorse any Third-Party Services or any information or materials advertised in any Third-Party Services. We are not responsible or liable, directly, or indirectly, for any damage or loss caused to User by User’s use of or reliance on any Third-Party Services. It is User’s responsibility to evaluate the information, opinion, advice, or other services available on and through the Application Services.
We do not provide the equipment required to access the Application Services. User is responsible for all fees charged by third parties related to User’s access and use of the Application Services (e.g., charges by Internet service providers).

ELECTRONIC COMMUNICATIONS

When you visit spareparts.live websites or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that We provide to you electronically satisfy any legal requirement that such communications be in writing.

FEEDBACK

We may provide you with a mechanism to provide feedback, suggestions, and ideas (“Feedback”). You agree that We may, in our sole discretion, use your Feedback to us in any way, including in future enhancements and modifications to our Services. You hereby grant to us and our assigns a perpetual, worldwide, fully transferable, sublicensable, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner and for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party.

USE POLICIES

You are solely responsible for any content and other material that you submit, publish, transmit, or display on, through or with spareparts.live. You are not allowed to store, process, publish information that you are not legally entitled to, using any of our Services. Further our services are based on ‘Fair Use’: you are only allowed to upload, and store information that is directly related to the Purpose of our Services.

API LIMITATIONS

Spareparts.live reserves the right to impose and enforce limitations on the usage of its APIs. You are prohibited from circumventing, or attempting to circumvent, any such limitations as applied to each API or as otherwise outlined in these Terms, unless expressly authorized in writing by spareparts.live. Spareparts.live may, at its discretion, limit the volume or nature of network calls that you or your application may make. These usage limits may be modified at any time, with or without notice, and spareparts.live may implement any necessary measures to enforce these limits or prevent excessive use of its APIs.

Additionally, you are prohibited from exporting, extracting, or scraping spareparts.live content for use outside of the Services without prior written consent from spareparts.live management. Specifically, you shall not (i) pre-fetch, index, store, redistribute, or rehost spareparts.live content outside of the Services; (ii) engage in bulk downloading of spareparts.live content.

 COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through spareparts.live infringes upon any copyright you own or control, please immediately notify us using the contact information provided on spareparts.live website. A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked by spareparts.live infringes your copyright, you should consider first contacting an attorney.

TRADEMARKS

The spareparts.live logo’s, and any other product or service name or slogan displayed on the Services are trademarks of spareparts.live and may not be copied, imitated or used, in whole or in part, without the prior written permission of spareparts.live. You shall not use any metatags or any other “hidden text” utilizing spareparts.live or any other name, trademark or product or service name of spareparts.live without prior written permission. In addition, the look and feel of spareparts.live, including all page headers, custom graphics, button icons, and scripts, is the service mark, trademark and/or trade dress of spareparts.live and may not be copied, imitated or used, in whole or in part, without prior written permission.

CHANGES

We reserve the right, at its sole discretion, to modify or replace any part of this Agreement. You will be held responsible to check this Agreement periodically for changes. Your continued use of or access to spareparts.live following the posting of any changes to this Agreement constitutes acceptance of those changes.

We may also offer new services in the future and/or features through the Services (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

WARRANTIES; DISCLAIMER OF WARRANTIES

We warrant you that our Services will perform materially in accordance with the documentation that accompanies or is available for the Services. spareparts.live’ sole liability and User’s exclusive right and remedy for a breach of the foregoing warranty is for spareparts.live to correct or reperform the nonconforming Services.
You warrant that you own or obtained all necessary rights, title, and interest, and obtained all necessary consents, to transfer the User Data to spareparts.live and its data center provider(s) for the purpose of processing such Customer Data in accordance with this Agreement.

EXCEPT AS SPECIFICALLY PROVIDED HEREIN, USE OF THE SERVICES PROVIDED BY SPAREPARTS.LIVE INCLUDING BUT NOT LIMITED TO THE SERVICES, ANY PROFESSIONAL SERVICES AND CUSTOMER SUPPORT SERVICES IS AT CUSTOMERS’ SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SPAREPARTS.LIVE AND ITS SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED INDEMNITIES AND WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SPAREPARTS.LIVE DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ITS SERVICES, AND CUSTOMER RELIES ON SUCH SERVICES AT CUSTOMER’S OWN RISK. NEITHER DOES SPAREPARTS.LIVE GUARANTEE THE ACCURACY, USABILITY, COMPLETENESS, OR USEFULNESS OF ANY CUSTOM REPORT, AND USERS USE CUSTOM REPORTING FEATURES AT USER’S OWN RISK. ANY MATERIAL THAT USER ACCESSES OR OBTAINS THROUGH SPAREPARTS.LIVE’S SERVICES, INCLUDING USER CONTENT, IS DONE AT USER’S OWN DISCRETION AND RISK AND USER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO USER’S COMPUTER OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL THROUGH THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY USER FROM SPAREPARTS.LIVE OR THROUGH OR FROM THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

LIMITATION OF LIABILITY

SPAREPARTS.LIVE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), RESULTING FROM YOUR USE OF OUR SERVICES AND SERVICE CONTENT. UNDER NO CIRCUMSTANCES WILL THE TOTAL LIABILITY OF US AND OUR SUPPLIERS AND LICENSORS OF ALL KINDS ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES AND SERVICE CONTENT (INCLUDING BUT NOT LIMITED TO WARRANTY CLAIMS), REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNTS, IF ANY, THAT YOU HAVE PAID TO US FOR YOUR USE OF THE SERVICES AND SERVICE CONTENT. BECAUSE SOME STATES IN THE USA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

INDEMNITY

You will defend, indemnify, and hold harmless spareparts.live from any costs, damages, expenses, and liability caused by your use of our Services, User’s violation of this Agreement, User Content, or User’s violation of any rights of a third party through the use of our Services.

CONTACTING US

If you have any questions or concerns about spareparts.live’s services or these Terms, you may contact us by email at info@spareparts.live.